HEAD OFFICE: 1 Gray Street, St Clair
868-285-4853
868-628-0272

Motor

Motor Claims

Motor Claims-700At Gulf Insurance Limited motor claims are treated in an assiduous, equitable, efficient manner, for minimal disruption to our clients lives.

Our experienced Claims Customer Care team is prepared to make the claims experience simple, appropriate and expeditious.

Making a CLAIM

When an accident happens, prompt notice should always be given to the Insurance company, Agent or Broker, even if this involves own damage.

You should try to obtain the following information for your claim reporting:

  • registration numbers of vehicles involved
  • Make/model/colour of vehicles
  • Name/address of the other driver
  • Contact number of the other driver
  • Insurance company of the other driver
  • Extent of damage to vehicles
  • Date | Time | Place of the accident
  • Positions of the vehicle before & after collision
  • Photographs of the accident, if any.
  • Particulars of any witnesses
  • Weather and road condition.

Documents required:

Client Claims
  • Completed Accident Report Form
  • The estimate for Repair.
  • VAT Status Letter (Trinidad and Tobago only)
Third Party Claims
  • The estimate for Repair.
  • VAT Status Letter  (Trinidad and Tobago only)
  • Certificate of Insurance.
  • Driver’s Permit.
  • Certified copy of Ownership
  • Letter from Insurer Stating Coverage

Next Steps

Once the claim documents are submitted the circumstances of the claim will be investigated. The damage to the vehicle will be surveyed by an internal Claims Assessor or by an Independent Loss Adjuster.

The settlement between yourself and the Insurance company will then made.

If repairs are to be completed by an authorized Repair Garage, an approved value will be paid to the repairer.

The Insured must pay the Policy Deductible (Excess).

WHAT TO DO WHEN AN ACCIDENT OCCURS
  1. Do not panic
  2. Check if anyone is injured,If there is personal injury  CALL AMBULANCE 990 AND POLICE SERVICE  999
  3. Do not remove the vehicles unless necessary to rescue or extricate injured parties.
  4. If you have a camera, take photographs of the accident scene and damaged vehicles/properties.
  5. Drive your vehicle to the side or a safe area if no one is injured.
  6. Exchange information and particulars with the other parties involved:
    • Vehicle registration number
    • Make/model/colour of Vehicle
    • Name and address of the other driver
    • Contact number of the other driver
    • Insurance company of the other driver
    • Extent of damage to vehicles

Do not admit liability or argue over who is at fault.

If you need advice, towing service or other assistance, Call our 24-Hour Road Side Assistance service 822-6030

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