HEAD OFFICE: 1 Gray Street, St Clair
868-285-4853
868-628-0272

Marine

Marine  Claims

Marine claims which provide coverage for commercial vessels, tourist and leisure crafts are dealt with in an equitable and efficient manner when accidents, unwarranted and unforeseen situations occur. Marine 4

Our experienced Claims Customer Care team is prepared to make the commercial claims experience simple, appropriate and expeditious.

Cargo Claims

Goods (Cargo) at sea is a big risk to business investors. Gulf Insurance Limited supports our Business clients by mitigating business risk when using sea freight services.

If Cargo is recognisably damaged or missing on arrival to port destinations then a marine cargo claim should be made.

Making a Claim

If you need to make a claim, we recommend that you contact your agent, broker or visit any one of our offices immediately with all available information about the loss.

If loss or damage is discovered upon inspection, you should:

1.   Take all reasonable steps to minimise any further loss or damage and not dispose of any damaged goods.
2.   Note the loss or damage on the delivery docket when signing for receipt of the goods from the transport company and/or lodge a written claim against the carrier using your letterhead within three days of the goods being delivered.
3.   Complete claim form.
4.   Provide relevant documents as advised by your Broker, Agent or Customer Care Agent.

Shipping Vessels and Leisure Crafts

Shipping Vessel and Leisure Crafts investment must be protected.

Gulf Insurance Limited provides our clients with financial protection if the unexpected accident occurs at sea.

Making a Claim

If you need to make a claim, we recommend that you contact your agent, broker or visit any one of our offices immediately with all available information about the loss.

In the event of an incident with your Shipping Vessel or Leisure Craft, you should:

1.   Take all reasonable steps to minimise any further loss or damage
2.   Report the details of the incident including:

  • dates and times
  • names and contact details of any witnesses
  • a diagram of the scene – In the event of a collision or grounding, it will assist with understanding the situation/circumstances of the accident.

3.   Complete the claim form.
4.   The following documents will need to be provided together with the claim form.

  • photographs of the damage
  • quotation/invoices for repair/replacement
  • masters/chief engineers/accident/incident report/notice
  • letter of demand to/from any third party involved in the incident (if applicable)
  • copy of the vessel’s Class Maintained Certificate (if applicable)

5.   Police, Coast Guard, or Maritime authority report to be provided for incidents on the water; detailing any loss as a result of theft and vandalism.

Next Steps

Once the claim documents are submitted the circumstances of the claim will be investigated. The damage or losses incurred arising from the incident will be evaluated by an internal Claims Assessor or an Independent Loss Adjuster. An agreed settlement between yourself and the Insurance Company will then be made.

If a Policy Deductible (Excess) applies, this amount will be for the Insured’s account.

Top