At Gulf Insurance Limited all settlements of a commercial claims are done in a virtuous and assiduous manner. Our commitment is to provide an equitable, efficient and professional service for minimal disruption to our clients business.
Our experienced Claims Customer Care team is prepared to make the commercial claims experience simple, appropriate and expeditious.
If you are looking to make a claim, we recommend that you contact your agent, broker or visit any one of our offices immediately with all available information about the loss.
1. Complete Claim form – your name and company details
2. The policy reference number
3. Date of loss
4. Details of Loss
5. Circumstances of claim, details of what has been damaged.
6. Police Reports
7. Photographs of damage
8. Estimation of costs
When registering a claim, please try to provide as much of this information as possible so that we can process the claim quickly and efficiently.
Once the claim documents are submitted the circumstances of the claim will be investigated. The damage to the building will assessed by an internal Claims Assessor or an Independent Loss Adjuster. The contents will also evaluated and quantified by an internal Claims Assessor or an Independent Loss Adjuster. An agreed settlement value between yourself and the Insurance Company will then be made.
If a Policy Deductible (Excess) applies, this amount will be for the Insured’s account.